HOME GAMES ABOUT US PRIVACY POLICY TERMS OF SERVICE IMPRESSUM DATA DELETION

DATA DELETION REQUEST

At Luma Play, we provide a simple way to request the deletion of your online data associated with our games.

How to Request Deletion

Simple & Fast Request Process

If you wish to remove your online account data, leaderboard scores, or analytics records from our system, please contact our support team directly.

Send Deletion Email To
team@luma-play.com
Send Request Email

Information Required

Locating Your Unique Unity ID

To identify and verify your data, please provide your Unity ID in your email message. You can easily find this ID inside the game:

  1. Open the Settings menu inside the game.
  2. Scroll down to the bottom of the screen.
  3. Tap the ID to copy it directly to your clipboard.

What Data Will Be Deleted?

Online Records & Analytics Eradication
  • Leaderboard Records: Your username and scores will be permanently removed from our global leaderboards.
  • Analytical Data: Any gameplay event data linked to your Unity ID will be deleted from our analytics servers.
Note on Local Data

Game progress, statistics, and unlocked achievements are stored locally on your device. This data is not held on our servers and will be removed automatically if you uninstall the app.